Service Manager - Mazda

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Company Overview

We are proud to be a family owned business with over 60 years in Sonoma County and over 160 years in California. We sell and service 10 of the most precious brands in the industry. We take a long term view about investing in our people and the community. We have more than 720 employees in Sonoma County.

We care about making customers feel great, helping our employees succeed and improving our community! We provide an environment in which everyone can be his or her best. This ensures that our customers get the best experience in the business and our community is a better place.

Job Summary

The Service Manager creates lifetime customers by delivering an unsurpassed customer experience. This person needs to be able to navigate and direct the department to reach new heights in employee / customer satisfaction and profitability. A visionary of the business looking to explore new opportunities in the automotive field sustaining growth and service objectives. Import experience in an Automotive Dealership is essential. We are looking for the right Candidate with the right vision for success.

Responsibilities and Duties

  • Running efficient and profitable department

  • Manage hiring and training

  • Lead activities to keep customers coming back

  • Supervise cost controls, safety & compliance

  • Providing the energy to motivate staff

  • CSI evaluating and understanding processes - driving the results.

Qualifications and Skills

  • Service Management experience at the dealership level is required
  • Professional appearance
  • Strong communication skills
  • Able to sell/recommend service
  • Valid California driver's license with a clean driving record
  • Must be reliable and punctual
  • Pass a drug test (Marijuana Positive will fail)

Preferred Experience

  • Dealership Experience
  • Factory Certification
  • CDK Experience

Benefits and Perks

  • Medical Insurance
  • Dental Insurance
  • Vision Plan
  • 401-K
  • Employee Discounts on vehicles, service and parts


Location: Santa Rosa, CA
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