Service Coordinator

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Job Summary

Hansel Auto Group Service Coordinators work with our customers to meet and exceed their expectations of our Service Department.

Responsibilities and Duties

  • Greet our customers with a smile as they arrive
  • Answer a multiple line phone system
  • Complete service documents as necessary
  • Create service appointments for our customers
  • Make appointment follow-up calls to service customers

Qualifications and Skills

  • Multiple-line telephone experience is important
  • Able to meet and greet the public with enthusiasm
  • Display the highest level of professionalism
  • Must be reliable and punctual
  • Pass a drug test
  • Able to utilize computerized tracking systems
  • Desire and demonstrated commitment to be grea


Company Overview

We are proud to be a family owned business with over 60 years in Sonoma County and over 160 years in California. We sell and service 10 of the most precious brands in the industry. We take a long term view about investing in our people and the community.

We have more than 700 employees in Sonoma County.We care about making customers feel great, helping our employees succeed and improving our community! We provide an environment in which everyone can be his or her best. This ensures that our customers get the best experience in the business and our community is a better place.

Benefits and Perks

  • Medical Benefits
  • Dental Plan
  • Vision Plan
  • 401-K (Company Match at One Year)
  • Flexible Spending Plans
  • Growth Path
  • Work with Great People
  • Employee Discounts on vehicles, service and parts
Location: Santa Rosa, CA
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